Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register for our programs, express interest in our services, or contact us. This includes:

• Personal details such as name, email address, phone number and postal address.
• Student information including name, age, grade and school name.
• Parent or guardian details for students under 18 years of age.
• Payment and billing information when you enroll in paid programs.
• Communication records when you contact us via email, phone or our contact form.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To facilitate enrollment and manage participation in our Robotics, AI, IoT, STEAM Education, 3D Designing and Tinkering Labs programs.
• To communicate with parents and students about schedules, updates and program-related information.
• To send newsletters, workshop announcements and promotional materials (with your consent).
• To improve our programs, website and overall user experience.
• To comply with legal obligations and protect our rights.

3. Information Sharing

We do not sell, trade or rent your personal information to third parties. We may share your information only in the following circumstances:

• With trusted service providers who assist us in operating our website, conducting our programs or servicing you (e.g., payment processors).
• When required by law, regulation or legal process.
• To protect the rights, property or safety of TwinC Innovations, our students or others.
• With your explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Children's Privacy

Our programs are designed for students from Class 1 to 12. We take children's privacy very seriously. We collect student information only with the consent of a parent or guardian. Parents and guardians have the right to review, update or request deletion of their child's personal information at any time by contacting us.

6. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic and understand where our visitors are coming from. You can control cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to legal obligations.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with a data protection authority if you believe your rights have been violated.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

TwinC Innovations, 51/3b-1, Gandhi Gram, Kanpur 208007, India. Email: team.twinc@gmail.com